Arbeit designs its own software internally with the help of an in-house programming staff. The success of Arbeit’s product is attributed to the fact that the company developed its solutions for its internal usage incorporating a basic and simple model of delivery for its clients, as most of them don’t necessarily have a technological background. Additionally, the company only employs tier 1 carriers enabling its clients with a top of the line call quality.
Arbeit Software practices a culture of building mutual business relationship with its customers where their lucrative benefits directly influence the credibility of the company
The company practices a culture of building mutual business relationship with its customers where their lucrative benefits directly influence the credibility of the company. It provides training and support options to the clients around its solutions and helps them achieve complete control and an increased efficiency in their business.
In the coming few years, Arbeit aims to focus heavily on its Click product. The company plans on updating and integrating its products with other software vendors to include more functionality into them. Arbeit is also planning to release Dialer 2 next year. “The new Dialer 2 won’t be an updated extension of Dialer 1. We are developing this product from ground up with latest programming technologies and additional features,” concludes Villafranca.